Beware of fake shops – the real 157Grad is only at 157grad.de

The real 157Grad is only at 157grad.de. Fake shops keep popping up online that copy our logo, our product photos and our texts – including products from our own brand Vapotools by 157Grad. If you order there, you usually won't receive any goods and won't get your money back. These tips help you recognize the real shop.

How to recognize the real 157Grad shop

• The address: Your browser's address bar shows 157grad.de. 157grad.com also belongs to us and redirects straight to 157grad.de. Addresses that only look similar – for example with a different letter, like "157grid" – are not ours.
• The legal notice: Udo Meyer, 157Grad – Vaporizer & gutes Zubehör, Göttinger Chaussee 115, 30459 Hannover, Germany. You'll find the complete legal notice with our VAT ID in the footer of every page.
• Reachable: Phone +49 511 26232729 (Mon–Fri 9 a.m.–4 p.m. German time), email info@157grad.de. After ordering online, you can also pick up your goods at our warehouse in Hannover-Ricklingen.
• Payment: You always pay at the checkout on 157grad.de. You only receive our bank details in the order confirmation if you chose bank transfer. A request to send money to a different account never comes from us.
• On marketplaces: Besides our own shop, we sell under the name 157Grad on eBay (ebay.de/str/157grad) and on Amazon.

Typical signs of fake shops

• Prices far below the usual market price, often 50 to 75 percent cheaper.
• A huge, randomly mixed range: vaporizers next to cigarettes, scented candles, tools or household goods.
• A made-up name that has nothing to do with the products, or a name that is confusingly similar to a well-known shop.
• The legal notice is missing or contains obviously false information, such as a VAT ID with too few digits or an incomplete phone number.
• You can only pay in advance to an unknown account, or you're asked to type your card details into a form on the page instead of paying with a well-known payment provider.
• Product photos and texts you've already seen elsewhere – in the fakes we found, they were often exactly ours.

You can also check a shop with the fake shop finder of the German consumer advice center (in German).

You ordered from a fake shop?

1. Contact your bank, your credit card provider or PayPal right away and ask for a chargeback.
2. Save the order confirmation, emails, proof of payment and screenshots of the page showing the full address bar.
3. Report it to the police. In Germany, you can also do this online via your federal state's online police station.
4. Feel free to let us know if the shop uses our name, our logo or our products.

Please understand: we can neither deliver nor refund orders placed in other shops, because we have nothing to do with these sites.

You found a suspicious shop?

Send us the address at info@157grad.de. We follow up on every tip, secure evidence and report fake shops to hosting providers, domain registries and the police.

Our trademarks are protected: "157 Grad Vaporizer & gutes Zubehör www.157grad.de" is registered with the German Patent and Trade Mark Office, and "Vapotools by 157Grad" as an EU trademark with the European Union Intellectual Property Office.